Privacy policy

Last Updated: July 2026

At Whiskerlight Candle Company, we value the trust you place in our small business. Protecting your personal information is important to us, and we're committed to handling it responsibly. This Privacy Policy explains what information we collect, how we use it, and the choices you have when visiting our website or making a purchase.

Information We Collect

When you visit our website or place an order, we may collect certain information, including:

Your name
Billing and shipping addresses
Email address
Phone number (if provided)
Payment information (processed securely through our payment providers)
Order history
Information collected through cookies and website analytics

You may also choose to provide additional information when contacting us for customer support.

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Communicate with you regarding your purchases
Provide customer support
Send shipping confirmations and tracking updates
Improve our website and shopping experience
Respond to questions or inquiries
Send promotional emails and product updates if you choose to subscribe

We only collect the information necessary to operate our business and serve our customers.

Payment Information

For your security, Whiskerlight Candle Company does not store your complete payment information.

All payments are securely processed through trusted third-party payment providers. Your payment information is encrypted and handled according to the security standards of those providers.

Cookies & Analytics

Our website uses cookies and similar technologies to help improve your browsing experience.

Cookies allow us to:

Remember your preferences
Improve website functionality
Understand how visitors use our website
Analyze website traffic and performance

Most web browsers automatically accept cookies, but you may adjust your browser settings if you prefer to disable them.

Marketing Emails

If you choose to subscribe to our email list, you may receive occasional emails about:

New product launches
Seasonal collections
Promotions
Company updates
Special announcements

You may unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link included at the bottom of our emails.

Sharing Your Information

We respect your privacy.

We do not sell, rent, or trade your personal information to third parties.

We only share information with trusted service providers when necessary to operate our business, such as payment processors, shipping carriers, website hosting providers, and email marketing services.

Data Security

We take reasonable measures to help protect your personal information from unauthorized access, disclosure, or misuse. While no method of internet transmission or electronic storage is completely secure, we strive to use commercially reasonable safeguards to protect your information.

Your Rights

You may contact us at any time to:

Request access to the personal information we have about you
Correct inaccurate information
Request deletion of your personal information where applicable
Ask questions regarding how your information is used

Please note that certain information may need to be retained for legal, tax, accounting, or order fulfillment purposes.

Third-Party Links

Our website may occasionally contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

Any updates will be posted on this page with the revised "Last Updated" date.

Accessibility Statement

At Whiskerlight Candle Company, we believe everyone should be able to enjoy a welcoming and accessible online shopping experience.

We are committed to making our website as accessible and user-friendly as possible for all visitors, regardless of ability or the technology they use.

We continually work to improve the accessibility and usability of our website and strive to follow recognized accessibility best practices whenever possible.

If you experience difficulty accessing any part of our website, encounter content that is difficult to use, or have suggestions for improving accessibility, we'd love to hear from you.

Please contact us, and we'll do our best to provide the information, product details, or assistance you need in a format that works for you.