Terms of service

Last Updated: July 2026

Welcome to Whiskerlight Candle Company. By accessing or using our website, placing an order, or purchasing our products, you agree to the following Terms of Service. These terms are designed to ensure a smooth and enjoyable experience for both our customers and our small business.

If you do not agree with these terms, please refrain from using our website or purchasing our products.

Website Use

By using this website, you confirm that you are at least 18 years of age or are using this website under the supervision of a parent or legal guardian.

You agree not to use our website for any unlawful purpose or in any way that could damage, disable, or interfere with the operation or security of our website.

Product Information

Every Whiskerlight candle and wax melt is carefully handcrafted in small batches.

Because our products are handmade, slight variations in color, decorative wax toppers, labels, and overall appearance are natural and make each piece unique. These variations are not considered defects.

We strive to display product colors and images as accurately as possible. However, actual colors may vary slightly depending on your screen settings and individual device displays.

Pricing & Product Availability

All prices are listed in U.S. Dollars (USD).

Prices, promotions, product availability, and product descriptions are subject to change without notice.

While we do our best to maintain accurate inventory, there may occasionally be instances where a product becomes unavailable after an order has been placed. If this occurs, we will contact you promptly to discuss available options, including a refund if necessary.

Order Acceptance

Placing an order does not guarantee acceptance.

Whiskerlight Candle Company reserves the right to refuse, cancel, or limit any order for reasons including, but not limited to:

Product availability
Pricing or listing errors
Suspected fraudulent activity
Payment issues
Violation of these Terms of Service

If your order is canceled after payment has been processed, any applicable refund will be issued to your original payment method.

Intellectual Property

All content on this website—including but not limited to our logo, branding, product names, photographs, graphics, product descriptions, website design, and written content—is the property of Whiskerlight Candle Company and is protected by applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

Product Care & Safety

Customers are responsible for following all candle and wax melt safety instructions provided on our website and product packaging.

Improper use of our products may result in fire, injury, or property damage.

Whiskerlight Candle Company is not responsible for damage resulting from misuse, neglect, failure to follow safety instructions, or use of products in a manner other than their intended purpose.

Limitation of Liability

To the fullest extent permitted by law, Whiskerlight Candle Company shall not be liable for any indirect, incidental, consequential, or special damages arising from the use or inability to use our products or website.

Our total liability for any claim relating to a product purchased through our website shall not exceed the original purchase price of that product.

Third-Party Services

Our website may utilize trusted third-party services for payment processing, shipping, analytics, email communications, and other business operations.

We are not responsible for the content, policies, or practices of third-party websites or services.

Accuracy of Information

We strive to ensure that all information on our website is accurate and up to date. However, occasional typographical errors, pricing inaccuracies, or product description errors may occur.

We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Ohio, without regard to its conflict of law provisions.

Changes to These Terms

Whiskerlight Candle Company reserves the right to update or modify these Terms of Service at any time.

Any changes will become effective immediately upon being posted to this page. Continued use of our website after changes have been posted constitutes acceptance of those changes.